Privacy policy

About this policy

Commercial Solar Gold Coast (part of the Adapt Energy Group, ABN 11 606 263 398) is committed to protecting your privacy.

This policy explains what personal information we collect, how we use it, and the choices you have. It applies to this website and the enquiries you make through it.

We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information we collect

When you contact us or request a quote, we may collect:

• Your name and business name
• Your email address and phone number
• Details of your enquiry, such as your premises, energy use and what you are looking for
• Basic technical data your browser sends, such as device type and pages visited

How we use your information

We use the information you provide to:

• Respond to your enquiry and prepare a tailored solar proposal
• Arrange a site assessment or follow-up call
• Improve our website and the service we offer
• Send you information you have asked for about commercial solar

Disclosure to others

We do not sell your personal information. We only share it where it is needed to deliver the service you have asked for.

That may include trusted partners within the Adapt Energy Group and service providers who help us design, quote or install your system. They are required to protect your information and use it only for that purpose.

We may also disclose information where the law requires it.

Cookies and analytics

Our website uses cookies and analytics tools to understand how visitors use the site so we can improve it.

This data is aggregated and does not identify you personally. You can disable cookies in your browser settings, though some parts of the site may not work as well.

Keeping your information secure

We take reasonable steps to protect your information from misuse, loss and unauthorised access.

We keep personal information only for as long as it is needed for the purpose it was collected, or as required by law.

Accessing or correcting your information

You can ask to see the personal information we hold about you, or ask us to correct it if it is wrong or out of date.

To make a request, or to ask us to remove your details, contact us using the details below.

Contact us

If you have a question or concern about your privacy, please get in touch and we will do our best to help.

You can reach us by phone on (07) 5638 1246 or by email at commercialsolargoldcoast@gmail.com.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.